We may collect personal information of our customers and former customers pertaining to their names, Email Addresses, Mailing Addresses, Phone numbers, User Names, Passwords, Details of any faxes or emails sent to us, a history of handsets sold or IMEI number submitted to us, and any other information that you may provide us during your course of communication. Apart from this, we may also collect some identification information, as required by the Second-Hand Goods Act, to establish your rights to sell the smartphones and smart devices to us.
We may require the details of the bank account to which you want us to make the financial payment. Such information will be encrypted via SSL and will remain safe in our possession until we make use of it to make payment. After access, the information will be re-encrypted via SSL and stored safely in our possession.
The information that we thus gather will help us in improving the services that we deliver to you. This data will also tell us if we need to make any modifications to our website to suit your needs in a better way. Such information will be kept highly confidential unless there are any security-related issues or required by law. We might share this standard data with third parties to whom we contract our marketing related functions. However, we don’t share any information that might be used to identify you personally.
As per Australian National Privacy Principle #8, we provide you with the option of interacting with us anonymously, wherever it is lawful and practicable.
The personal information that you provide to us will be treated as highly confidential and will not be shared with any of the third parties unless you ask us to do so or if required by law. The information that we disclose to third parties (such as advertisers and potential business partners), includes generalized information about your usage habits which cannot be used to identify you personally.
We use the personal information provided by you to send you periodic service-related communication through emails, text messages, app notifications, or any other method preferred by you. You can always opt out of such communication by clicking the unsubscribe link in the email message sent to you or by sending us an email. However, we may still send you service-related messages (such as order confirmation), legally mandated notices, and third-party marketing messages. Your information will be safe with us for as long as you avail our services and keep your account active with us. We may use such information to resolve disputes, enforce agreements, and comply with our legal obligations.
Providing information over the net comes with a certain degree of risk. Nevertheless, we try our best to minimize such risks and maintain the integrity of your personal information by following a few steps:
Encrypting the financial information that you provide via SSL (Secure Socket Layer) encryption
Protecting all our systems and servers through strong passwords
Placing our servers in secure data centers
Cookies are small text files that get stored on to your computer when you visit websites on the net. These can be useful in remembering your preferences and login details, recognizing the device that you are using, and identifying the websites that you visited previously in order to serve you personalized advertisement. Although these cookies provide a lot of information about your device and browser, none of this information will identify you personally.
Apart from cookies, we also use other tracking technologies such as web beacons, action tags, and clear gif technology to collect information pertaining to your site visits and navigation. These technologies help us in tracking the delivery of the email messages that we send you. None of this data, however, is related to your personal information.
You can always disable these cookies or delete them manually through your browser. However, some of the website functions may not work properly if you disable cookies.
If you would like to know more about the personal information, we collect from you, feel free to get in touch with us by sending us an email.